Step 1: Choose the right evaluation

All patients begin with a structured clinical evaluation (Tier 1 or Tier 2), ensuring appropriate assessment and care planning

Step 2: Receive a clear, written plan

Every evaluation includes education, recommendations, and next steps tailored to your presentation and goals.

Step 3: Add ongoing support (Optional)

Patients who need continued guidance between visits may enroll in Care Navigation for structured, ongoing support.

• Extended appointment times

• Trauma-informed, dismissal-free care

• Expertise in hypermobility and EDS

• Emphasis on function, quality of life, and coordination

• Transparent pricing and boundaries

This practice is intentionally designed for patients who need time, clarity, and continuity

Care Navigation is available after an initial evaluation and provides structured access and coordination for patients with ongoing needs.

This service is ideal for individuals who:

• Have complex or multisystem involvement

• Feel overwhelmed managing multiple providers

• Need guidance during system flares

• Benefit from continuity and structured follow-up

Care Navigation does not replace scheduled visits or emergency care..

Choosing the right starting point can feel overwhelming — especially if you’ve been dismissed or given conflicting information in the past. The guide below can help you decide.

Choose Tier 1: Essential Hypermobility Assessment ($350) if you:

• Have a recent hEDS or HSD diagnosis and need guidance

• Suspect hypermobility and want expert input before extensive testing

• Are seeking validation, education, and next steps

• Live out of state and need telehealth-only care

• Have a limited budget but want specialty-level expertise

Choose Tier 2: Comprehensive Hypermobility & EDS Evaluation ($600) if you:

• Have complex or long-standing symptoms

• Are seeking diagnostic clarity and a structured care plan

• Experience chronic pain, instability, autonomic symptoms, or multisystem involvement

• Have seen multiple providers without clear answers

• Need referrals, care coordination, or formal documentation

Consider Care Navigation (Monthly Retainer) if you:

• Have frequent symptom flares

• Feel overwhelmed coordinating multiple specialists

• Need ongoing guidance between visits

• Benefit from structured access and continuity

• Want support navigating labs, imaging, PT, and accommodations

Choose a Medical Case Review / Second Opinion if you:

• Live outside of Florida

• Already have testing completed and want expert interpretation

• Are deciding between treatment options

• Want clarity without establishing ongoing care

If you’re still unsure, our team is happy to help guide you to the most appropriate service.

A Care Navigation retainer provides structured, ongoing support between scheduled visits for patients with hypermobility and EDS who need more than occasional appointments.

Many patients with complex connective tissue disorders require:

• Frequent clarification of next steps

• Guidance during symptom flares

• Help coordinating care across multiple providers

Rather than handling these needs informally or reactively, Care Navigation creates a clear, ethical, and sustainable framework for ongoing support.

What the Retainer Includes

• Secure messaging access during business hours

• Scheduled monthly check-ins

• Review of labs or imaging obtained between visits

• Coordination with physical therapy and specialists

• Guidance during symptom flares and changes

What the Retainer Does Not Include

• Emergency or urgent care

• Unlimited visits

• New diagnostic evaluations without reassessment

• Prescriptions, procedures, or services outside scope

Care Navigation is optional, month-to-month, and available only after an initial evaluation.

Standard Care Navigation – $350/month

Best for patients who:

• Have moderate symptom complexity

• Are relatively stable but benefit from regular guidance

• Need periodic review and coordination

Includes:

• One scheduled monthly check-in (20–30 minutes)

• Messaging support with standard response times

• Limited documentation support

Comprehensive Care Navigation – $500/month

Best for patients who:

• Have complex, multisystem involvement

• Experience frequent or unpredictable flares

• Require higher-touch coordination and advocacy

Includes:

• Priority messaging response times

• More frequent asynchronous communication

• Enhanced specialist coordination

• Support with disability, accommodation, or medical necessity documentation

The Hypermobility Hub

Appointments at The Hypermobility Hub are reserved specifically for you and include extended time for preparation, medical record review, and care planning. Because of this, the following policy applies to all appointments.

Cancellations & Rescheduling

• Appointments must be cancelled or rescheduled at least 48 hours prior to the scheduled start time.

• Cancellations made less than 48 hours before the appointment will incur a 50% charge of the scheduled service fee.

• Same-day cancellations (including those made on the day of the appointment) will incur a 100% charge of the scheduled service fee.

No-Shows

A no-show is defined as:

• Failure to attend a scheduled appointment, or

• Failure to log into a telehealth visit within 10 minutes of the scheduled start time without prior notice.

No-shows will be charged 100% of the scheduled service fee.

Late Arrivals

• Patients arriving more than 10 minutes late may have their appointment shortened or rescheduled at the provider’s discretion.

• Late arrivals may still be subject to the full appointment fee.

Care Navigation Appointments

• Missed or late-cancelled Care Navigation check-ins are considered completed services and are not refunded.

• Monthly Care Navigation retainers are non-refundable once the billing cycle begins.

Repeated Cancellations

Repeated late cancellations or no-shows may result in:

• Limited scheduling availability, or

• Dismissal from the practice at the provider’s discretion.